Privacy Policy

Prime Venetian Plaster
Last updated: 13 May 2026

At Prime Venetian Plaster, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and disclose your information when you interact with our business, website, social media pages, or services.

1. What Information We Collect
We may collect personal information including:

Full name
Phone number
Email address
Business name
Property or project address
Information relating to your project enquiry
Photos, plans, or measurements you provide
Payment or invoicing details
Website usage data through cookies and analytics tools

2. How We Collect Information
We collect information when you:

Submit an enquiry through our website
Contact us by phone, email, or social media
Request a quote
Engage our services
Subscribe to marketing communications
Interact with our advertisements or website

3. Why We Collect Your Information
We collect and use your information to:

Provide quotes and project estimates
Deliver our services
Communicate with you about your project
Send invoices and process payments
Improve our website and customer experience
Respond to enquiries and support requests
Send marketing or promotional content (you may opt out at any time)
Comply with legal obligations

4. Website Analytics & Cookies
Our website may use cookies and third-party analytics services such as Google Analytics to help us understand website traffic and improve user experience.
Cookies may collect information such as:

IP address
Browser type
Device information
Pages visited
Time spent on the website

You can disable cookies through your browser settings.

5. Disclosure of Information
We do not sell your personal information.
We may share information with trusted third parties where necessary to operate our business, including:

Website hosting providers
Payment providers
Marketing and advertising platforms
Contractors or suppliers involved in your project
Professional advisers or legal authorities where required by law

6. Storage & Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
While we strive to protect your information, no online transmission or storage system can be guaranteed as completely secure.

7. Access & Correction
You may request access to the personal information we hold about you and request corrections if the information is inaccurate or outdated.
To make a request, please contact us using the details below.

8. Third-Party Links
Our website or social media pages may contain links to external websites. We are not responsible for the privacy practices of those websites.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on our website with the updated revision date.

10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Prime Venetian Plaster
Sydney, New South Wales, Australia
primevenetian@gmail.com